Tales of woe from the world regarding SAECO coffee machines...
We were hooked. IT WAS THE BIGGEST MISTAKE OF OUR LIVES! We had so much trouble with it. We had to take it back to Saeco four times in four months because it was faulty. We had the manager come out to our house one more time, because we would not drive all the way back to the service centre. When asked why we had so much trouble with this fully automatic machine when we had absolutely no trouble with a little sunbeam...
My former boss had the same problem with her SAECO machine, i think they went thru 4 machines til they got one that worked.
The in-laws have 2 automatic Saecos (had them for 4 years) and they've broken down a number of times. Which has put me off them.
Sounds like your boiler is gone. Happened twice to my old saeco machine. It can be replaced and cost around $150 i think from memory.
MANY PEOPLE are being conned into buying SAECO coffee machines which are high priced over glorified peices of technology and are just not happy. It is time someone stood up and sorted out the company.